How to process delivery platform orders

Learn how to handle Take-Away orders that come through online platforms. Orders can arrive from your Webshop or via delivery integrations like Lieferando or Uber Eats.

Step-by-Step Guide

1. A pickup order is created (e.g., Card payment).

2. The order appears in the Take-Away section as an upcoming order.

3. Orders may come from the Webshop, Lieferando, or Uber Eats.

4. In settings, enable Automatic Acceptance or accept manually.

5. To accept manually → tap the order → select Start Cooking.

6. The order is sent to the kitchen for preparation.

7. When ready → tap the order again → mark as Ready for Pickup.

8. When the guest arrives →

   • If not yet paid, go to Checkout, choose a payment method, and complete.

   • If already paid, simply mark as Completed.

9. The order will then disappear from the Take-Away board.