How open invoice works

Learn how to use the Open Invoice feature on your allO Go device — create invoices for “Buy on Invoice” payments, send them to customers, and download them as PDFs.

Step-by-Step Guide

Create an Invoice

1. Open an active table and tap Pay.

2. Select Open Invoice as the payment method.

3. Enter the required details:

   • Name

   • Email address

   • Billing address

4. (Optional) Add a tip if the guest requests.

5. Tap Pay with Open Invoice.

   • The invoice will be generated automatically within about 60 seconds.

   • Once created, the table will close automatically.

Access and Send Invoices

1. Go to Open Invoices in the main menu.

2. Select the latest invoice.

3. The system automatically sends the invoice to the email address provided.

4. To download manually, tap Download PDF.

   • The invoice includes:

     • Invoice number & date

     • Guest and restaurant details

     • Bank details for payment

     • Ordered items, VAT rates, and total amount due

💡 Tip:
Invoices can be reissued anytime if billing details need to be updated.