How to Add a Custom Item in the Ordering Flow

Learn how to add a custom item (such as a special request or extra ingredient) directly during the ordering process in allO Go. This feature allows flexible handling of non-menu items.

Step-by-Step Guide

1. Open a Table

1. Go to an active table in the Dine-In area.

2. Tap to open the menu view.

2. Add a Custom Item

1. Select Miscellaneous (Divers) from the menu options.

2. Choose the category – for example:

   • Kitchen (for food)

   • Bar (for drinks)

3. Enter item details:

   • Name (e.g. “Extra shot”)

   • Price

   • Quantity

   • Tax rate (depending on item type)

   • Printer (select where it should print)

   • Optional note, e.g. “no ice”

3. Confirm and Send

1. Tap Add to include the item in the order.

2. You’ll see it appear under the current course (e.g., “Extra shot – no ice”).

3. Proceed as usual to place or send the order.

💡 Tip:
Use custom items for special requests, off-menu additions, or modifications — they help keep all transactions transparent and itemized.